In strict compliance with Google Play Developer Policies regarding user data control, this page allows users, parents, and legal guardians to request the complete deletion of telemetry data associated with PSLE Hero, Mind Hero, and BrainActive.
Our applications do not use account registration or require user profiles — we do not store any personally identifiable information (PII) on external cloud servers. Most application progress is saved entirely on your local device storage.
You can request the permanent removal of the following background metrics recorded by analytics and third-party advertising partners (Google AdMob):
To request a complete telemetry flush, email us with the following details:
Specify which app: PSLE Hero, Mind Hero, or BrainActive.
Your device type (e.g., Samsung Galaxy S24) to help cross-reference telemetry logs.
A clear statement requesting removal of all history logs and telemetry records.
We'll confirm receipt and complete deletion within 30 days.
Send your deletion request to pslehero@gmail.com — we'll acknowledge within 2 business days and complete processing within 30 days.
Once received, your deletion request will be reviewed by our compliance team. Any corresponding technical records found in our service provider systems will be permanently deleted within 30 days. You will receive an email confirmation once the process is complete.
To clear your local quiz scores, practice progress, or brain game metrics instantly — clear the app's storage/cache data in your Android system settings, or uninstall the application. This immediately eliminates all data held on your device.
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